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WE Ardy Offers You Many Benefits That Suit Your Needs
Choose your plan
35 EGP/Month
500 Min/Month
Local National & Minutes
Caller ID & Follow Me
45 EGP/Month
3,500 Min/Month
- Local, National & WE Mobile minutes
- Caller ID & Follow Me
75 EGP/Month
3,500 Min/Month
250 min to other operators
- Local, National & WE Mobile minutes
- Caller ID & Follow Me
More details
Payment Facilities
Extra WE Add-ons
Value Added Services
Special Services
Call & Connect Abroad
Devices
Payment Facilities
WE offers flexible payment options: monthly, quarterly, or annual. Choose your preferred mode and enjoy the following benefits."
| Bundle name | Monthly | Quarterly | Annual |
|---|---|---|---|
| WE Ardy 35 | 500 minutes Local & National |
1500 minutes Local & National |
6000 minutes Local & National |
| 35 EGP | 105 EGP | 420 EGP | |
| WE Ardy 45 | 3500 minutes Local, National & WE Mobile |
10,500 minutes Local, National & WE Mobile |
42,000 minutes Local, National & WE Mobile |
| 45 EGP | 135 EGP | 540 EGP | |
| WE Ardy 75 |
3500 minutes + 250 min. to other operators |
10,500 minutes + 750 min. to other operators |
42,000 minutes + 3000 min. to other operators |
| 75 EGP | 225 EGP | 900 EGP |
When you choose to pay in quarter or annual, benefit from the total bundle minutes without allocating them on monthly basis.
WE Extra Addons
| Add-on Name | Extra WE fixed 10 | Extra WE fixed 20 | Extra WE Mobile 5 | Extra Mobile 15 | Extra Mobile 25 |
|---|---|---|---|---|---|
| Description | 250 min (Local & National) | 700 min ( Local & National) | 100 min (WE Mobile) | 125 min (All Mobile Networks) | 225 min (All Mobile Networks) |
| Monthly Fees (EGP) | 10 | 20 | 5 | 15 | 25 |
| Tax | 14% | 14% | 23.12% | 23.12% | 23.12% |
| Monthly Fees including tax (EGP) | 11.4 | 22.8 | 6.16 | 18.47 | 30.78 |
Extra add-ons are valid for 30 days.
Value Added Services
- Caller ID
Caller ID allows you to see any incoming caller's number. “Know more”
- Follow Me
Now, you can be reached on numerous devices; such as landline numbers, and WE mobile. “Know more”
- Conference Call
You can have multiple callers participating in the same telephone call.“Know more”
- Hotline
Hotline feature allows you to define a landline number to call immediately in case of emergency. “Know more”
- Don't Disturb
Now, you can disable landline incoming ringing calls. “Know more”
- Abbreviated Numbers
Abbreviated numbers allow you to reach public services more quickly.“Know more”
- Waiting
You can receive an incoming call while you are engaged in another call.“Know more”
- Call Barring
You can restrict certain types of outgoing calls. “Know more”
- Baqaty
Now you can subscribe to two specific landline services with the lowest service fee. “Know more”
Special Services
- Salfny
Now you can borrow units with only 2 EGP fees.“Know more”
- Silver bundle
Now you can enjoy a discount on outgoing mobile calls. “Know more”
- Favorite Numbers
Now you can enjoy units with the lowest service fee. “Know more”
- Balance Transfer
Now you can transfer your balance to one of your landline numbers or to another landline “Know more”
- Receive only calls
This add-on allows customers to transfer their landline to receive calls only.“Know more”
- Landline Suspension
This add-on avails customers to suspend his/her landline.“Know more”
- Landline ownership transfer
Landline ownership can now be transferred to another person through WE stores “Know more”
- Changing landline number
Changing a landline number is available through WE stores “Know more”
- Landline transfer
Landline can be transferred within the same / another building “Know more”
- Telegram Services
You can send any telegram by calling 124 or visiting one of telegraph offices in WE stores.“Know more”
Call & Connect Abroad
International Calling:
WE's international calling keeps you connected with all your beloved ones around the world. International calls charging:
| Zone | Price / minute (EGP) |
|---|---|
| Zone 1 | 10 EGP |
| Zone 2 | 10 EGP |
| Zone 3 | 10 EGP |
| Zone 4(HTR 1) | 30 EGP |
| Zone 5(HTR 2) | 45 EGP |
Countries distribution / zone & price/ minute (EGP):
Arab Countries and USA (Zone 1)
Price/Minute: 10EGP
| QATAR | OMAN | Guam | LIBYA | SUDAN | Bahrain | Alaska |
| SYRIA | LEBANON | KUWAIT | US Virgin Islands | IRAQ | UAE | PUERTO RICO |
| PALESTINE | Yemen | UNITED STATES | JORDAN | SAUDI ARABIA | Hawaii |
Europe and Canada (Zone 2)
Price/Minute: 10EGP
Rest of the World (Zone3)
Price/Minute: 10EGP
| NEW CALEDONIA | MOZAMBIQUE | Palau | SURINAME | MARSHALL | RWANDA | Anguilla |
| GUYANA | BELIZE | MACAO | St. Kitts | St. Lucia | TAJIKISTAN | MYANMAR |
| St. Vincent | GUATEMALA | BOLIVIA | ARUBA | FRENCH ANTILLES MARTINIQUE | SWAZILAND | NETH ANTILLES |
| PHILIPPINES | NEW ZEALAND | St. Maarten | EL SALVADOR | URUGUAY | BRUNEI | AUSTRALIA |
| Pakistan | MEXICO | COSTA RICA | HONG KONG | INDONESIA | THAILAND | Mariana Islands |
| PARAGUAY | Senegal | FRENCH GUIANA | FIJI | NIGER | Togo | FRENCH POLYNESIA |
| NICARAGUA | Montserrat | GHANA | ETHIOPIA | CAPE VERDE | Turks & Caicos | BOTSWANA |
| TURKMENISTAN | ERITREA | GUADELOUPE | Antilles Netherlands | ECUADOR | ANGOLA | IRAN |
| ISRAEL | Sri Lanka | HONDURAS | AFGHANISTAN | KENYA | South Africa | NEPAL |
| CAYMAN IS. | CAMBODIA | Greenland | MALAYSIA | MAURITIUS | UZBEKISTAN | NIGERIA |
| VIETNAM | ARGENTINA | PANAMA | NAMIBIA | LAOS | TAIWAN | VENEZUELA |
| COLOMBIA | JAPAN | BHUTAN | AMERICAN SAMOA | KOREA SOUTH | CHILE | Peru |
| BRAZIL | CHINA | SINGAPORE | BANGLADESH | MONGOLIA | INDIA | Russia Landline |
| Russia Megafone Mobile | Russia MTS Mobile |
Hard to Reach Countries 1
Price/Minute: 30EGP
Hard to Reach Countries 2
Price/Minute: 45EGP
One world Ardy for international calls:
Now you can subscribe to One World Ardy service for international calls & make your international calls with special minute rate (8 EGP / minute + 1.50 EGP as call set up fee) for all countries in zone 1,2&3.
Satellite Rates:
| Satellite names | Rate / minute |
|---|---|
| Inmarsat | 5 $ + 1 EGP |
| Iridium | 6.75 $ + 1 EGP |
| Thuraya | 2 $ + 1 EGP |
| Air Connection | 4.5 $ + 1 EGP |
Customers will be charged for Satellite calls in Egyptian Pounds based on the monthly average exchange rate announced by Central bank.
Devices
Now the best prices from WE for your landline phone sets.
Panasonic “Cordless KX-TGB110”
Manufactured by : Panasonic
Total Price
750 EGP Including VAT
Good To Know
WE Ardy Postpaid Bundles:
| WE Ardy Bundles | WE Ardy 35 | WE Ardy 45 | WE Ardy 75 |
|---|---|---|---|
| Bundle content / month | 500 minutes Local & National |
3500 minutes ( Local, national & WE Mobile) |
|
| Other Operators Mobile Minutes | - | - | 250 minutes |
| Value Added Services | Caller ID & Follow Me (Call Forward) | ||
| Bundle’s fees | 35 EGP/ Month | 45 EGP/ Month | 75 EGP/ Month |
| fees (including VAT & Table tax) | 39.90 EGP/Month | 51.80 EGP/Month | 88.70 EGP/Month |
| Payment cycle | Monthly | ||
Unused minutes will not be carried over for the next bill cycle.
You can query about bill statement, bundles and Value-added services through My WE app, https://my.te.eg, IVR and 111.
In case the bundle’s minutes were consumed, subscriber can use one of the following alternatives:
- Charging with out of bundle tariff as the below:
Call type Rate Local, national, fixed to WE mobile 3 pts/min + 10 pts (call set up) Fixed WE to other Mobile Operators
Fixed WE to other Fixed Virtual Operators14 pts/min +10 pts (call set up) You will be charged for international calls with the current tariff applied for all zones.
- Subscription to Extra WE add-ons (One-time or Recurring)
Changing payment mode to monthly bill through:
WE stores
Dunning Process:
- Bill is issued monthly.
- Grace period is 20 days starting from bill issue date.
- Barring period starts from second day of the end of grace period for 5 days.
- Suspension period starts after ending of barring period.
- What are available bill cycles?
The currently applied bill cycle is only monthly.
Life cycle differs between prepaid & postpaid
- How will I be charged in case of switching to the monthly bill?
Monthly bill is issued on the 1st day of each month and includes your subscriptions bundle fee and the consumption during the month preceding the bill issuance.
- Is there any penalty applied in case of bill late payment?
Late fee of 10 pounds per month is applied for a period of 4 months only, starting from the day the customer is transferred to receiving only.
- How can the subscriber upgrade or downgrade his/her bundle?
The subscriber can upgrade/ downgrade his bundle at any time via My WE app, my.te.eg, 111 or any WE store, and in case subscriber upgrade/ downgrade before renewal date, the subscriber bill will include the old bundle subscription fee & new bundle subscription fee according to date of subscription with benefit of unused old bundles minutes in addition to new bundle minutes assigned based upon upgraded/ downgraded date.
- Will the unused bundle minutes be carried forward to the next month?
No, unused bundle minutes will not be carried forward.
